organizational excellence

Helping you achieve excellence in your organization

Organizational excellence is achieved when leaders provide clear direction on “what to do”, capable-empowered teams collaborate on “how to do it”, and the organization executes through a well defined, well managed plan.

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leadership & team developmentBlack X-1

We coach your staff to improve their effectiveness and sustain a self-directed team culture. Our Team and Leadership development strategies help establish solid processes and foster employee morale and skill development. Your teams will develop a clearer sense of their own roles and responsibilities and how their contribution fits into the whole operation.  Ultimately, you can have a more satisfied, mission-driven workforce that care about your company’s goals and health.

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The Phoenix Group team has the expertise to manage complex and technical projects that require resource, equipment and process coordination. Deliverables are defined within the project scope of work and achieved by establishing agreed upon gates and milestones.  These enable efficient project tracking and ensure barriers are quickly identified and mitigated.

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case studies


WorldAutoSteel, the automotive group of the World Steel Association, is comprised of 21 major global steel producers supplying the automotive industry from around the world.


The 418th Civil Affairs Battalion is a unit within the 353rd Civil Affairs Command. Prior to its engagement with The Phoenix Group, the 418th Civil Affairs Battalion faced many challenges.

Meet the experts


Russ Balzer

Technical Director

Russ currently serves as Technical Director for WorldAutoSteel, a global consortium of steel producers serving the automotive market. As Technical Director, Russ manages a variety of engineering projects, and has tactical and strategic responsibilities in WorldAutoSteel’s efforts to use and promote Life Cycle Assessment (LCA).


Kirk Wiley


Kirk was one of the main factors of success when it came to supporting the 418th Civil Affairs Battalion and their challenges.

Kirk was able to give the Battalion the ability to challenge the existing framework and make changes to increase operational efficiency. The net gain was as follows:

  • Measurable gains in the processes involved in soldier readiness
  • Increased unit morale as The Phoenix Group opened lines of communication and improved unit efficiency
  • Increased team cohesiveness

George Coates


George is an active contributor to WorldAutoSteel technical programs, including project manager / instructor for AHSS Application Guidelines, Version 6.0

George serves as a technical Director for WorldAutoSteel, which means he provides project management/oversight for all technical projects that are paid for by WorldAutoSteel, but executed by independent research organizations. Additionally, George contributes technical content to these projects through his technical expertise.

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