Improve Quality & Reduce Costs
Our team members integrate seamlessly, shoulder-to-shoulder with your workforce to provide technical services and support as a part of your business strategy.
The Phoenix Group Technical Outsourcing allows the freedom to put the right people in the right place at the right time. It enables efficient cost and resource management, while also ensuring industry-leading quality control. Partnering with The Phoenix Group provides you access to expert resources.
Technical Customer Service Case Study
The Phoenix Group integrates with various metal suppliers in their customer plans to drive cost savings, provide outstanding customer service, and solve issues as they arise in real-time.
CHAD "CHIP" ADDIS
Manager – Testing Labs
Chip joined The Phoenix Group in 2008 and provided Laboratory Support, Training and Audit Support in the Steel Industry. Chip’s current role is as Manager-Operations Performance, where he is responsible for the daily operations of Phoenix TEQ business, with a focus on safety, quality and operational performance.
Manager – QMS Coordination
Ron Pack has been with The Phoenix Group since 2010 providing Quality Systems Services including training, system development and implementation, and internal auditing. Ron’s current role at The Phoenix Group includes responsibility for the daily operations of The Phoenix TEQ business, with strong focus on safety, quality and operational performance.
Die & Formability Engineer
Ricardo has been with the Phoenix Group since February 2019 and during this time, he has been supporting Aluminum-Steel Mills, Processors and Stampers performing Formability Analysis and Solving Forming issues using the Formability Science. Before coming to The Phoenix Group, Ricardo worked as a Tool & Die Engineer, with focus in die design.