Technical Outsourcing

Technical Outsourcing Solutions

Improve Quality & Reduce Costs

Our team members integrate seamlessly, shoulder-to-shoulder with your workforce to provide technical services and support as a part of your business strategy.

The Phoenix Group Technical Outsourcing allows the freedom to put the right people in the right place at the right time. It enables efficient cost and resource management, while also ensuring industry-leading quality control. Partnering with The Phoenix Group provides you access to expert resources.

What we do

Our Solutions

Quality System Coordination

Our team members become your subject matter experts to document, maintain and improve your quality system performance.
We also assist with and conduct internal audits and third-party certification and surveillance audits.

Formability System Services

Our skilled team of formability analysts solve your complex forming problems.
Experienced journeymen using analytic tools ranging from manual to high tech

Technical Customer Service

The Phoenix Group team members complement your customer service programs
helping you avoid costly product returns and improve customer satisfaction.

Product Launch Support

Our process engineers integrate into your operation to help you hit your launch schedule.
Blending Project Management skills, Supplier support, and Technical problem solving
What we do

Our Solutions

Lab Operations

As your strategic partner, our laboratory operations service delivers everything needed to allow you to confidently focus on other business priorities.
Our laboratory testing services include the implementation and maintenance of safety and quality programs, resource management, integrity checks and continual improvement initiatives.

Quality System Coordination

Our team members become your subject matter experts to document, maintain and improve your quality system performance.
We also assist with and conduct internal audits and third-party certification and surveillance audits.

Formability System Services

Our skilled team of formability analysts solve your complex forming problems.
Experienced journeymen using analytic tools ranging from manual to high tech

Technical Customer Service

The Phoenix Group team members complement your customer service programs
helping you avoid costly product returns and improve customer satisfaction.

Logistic Coordination

Our logistics coordination professionals work with your leadership to set up and maintain
an efficient and productive material flow and distribution system.

Product Launch Support

Our process engineers integrate into your operation to help you hit your launch schedule.
Blending Project Management skills, Supplier support, and Technical problem solving
Technical Customer Service Case Study

The Phoenix Group integrates with various metal suppliers in their customer plans to drive cost savings, provide outstanding customer service, and solve issues as they arise in real-time.

Chad Addis

CHAD "CHIP" ADDIS

Manager – Testing Labs

Chip joined The Phoenix Group in 2008 and provided Laboratory Support, Training and Audit Support in the Steel Industry. Chip’s current role is as Manager-Operations Performance, where he is responsible for the daily operations of Phoenix TEQ business, with a focus on safety, quality and operational performance.

Ron Pack

RON PACK

Manager – QMS Coordination

Ron Pack has been with The Phoenix Group since 2010 providing Quality Systems Services including training, system development and implementation, and internal auditing.  Ron’s current role at The Phoenix Group includes responsibility for the daily operations of The Phoenix TEQ business, with strong focus on safety, quality and operational performance.

Ricardo Nieblas

RICARDO NIEBLAS

Die & Formability Engineer

Ricardo has been with the Phoenix Group since February 2019 and during this time, he has been supporting Aluminum-Steel Mills, Processors and Stampers performing Formability Analysis and Solving Forming issues using the Formability Science. Before coming to The Phoenix Group, Ricardo worked as a Tool & Die Engineer, with focus in die design.

Meet The Experts
Fabian Granados
MX
Jason LaPerna
USA
Fernando Valenzuela
MX